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Get the most from your machines
As you'll know, today's coders and labellers are highly advanced pieces of equipment. Even the smallest details can have a dramatic effect on your production uptime, and your profits.
Which is why at Reynolds Group we don't just provide you with the best machines on the market, we also engineer then to yout specific needs. And offer you expert servicing to ensure they perform to the best of their abilities at all times.
Our service contracts are unique within the industry, offering you three tiers of expert maintenance for unparalleled savings on operation costs - wherever you are in New Zealand.
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Reynolds Group ELSA Programme
Our Equipment Level Service Agreement (ELSA) is a casual way to access our reliability programme without any form of commitment on your part. Simply purchase then pass one of our periodic inspections and that equipment will be automatically entitled to our ELSA reliability guarantees.
Even failing the inspection is a win situation, as we will quote you the remedial actions required to guard against production loss. This quotation will include discounts to reward you for a forward thinking attitude towards servicing, and our main objective is to benefit from the long term relationship rewards brought by reliable equipment operation and not short term profitibility.
Should you approve the remedial work quotation, we both posses a quality reference check, to make sure the work has been carried out correctly and as agreed. And because we put our money where our mouth is you have a high degree of confidence that your production will be uninterrupted, by our equipment.
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Reynolds Group Reliability Contract
Our Reliability Contract is simply an agreement to complete periodic inspections at regular intervals and a commitment to maintain your Reynolds Group supplied equipment to our standards. Because of your commitment we provide significant reliability guarantees that protect against breakdown costs, provide known endurance for spare parts and offer generous discounts on labour and travel.
Knowing the condition of machines in the installed base is like having a crystal ball that tells us the labour and material requirements of geographical locations which means that we can achieve, and pass on, economy through scale and we offer no travel charges and generous spare parts discounts.
The increased frequency of visitation of the reliability contract means that we can become an integral part of your quality process with continuous monitoring, advice and training and because we supply the right equipment, we can offer remarkable benefits like guaranteed component endurance and 7 year linear warranties.
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Reynolds Group JumpZone Programme
Our unique JumpZone programme takes our customer focussed reliability programme and benefits out on the road and away from our core points of presence of Auckland, Wellington and Christchurch. It is the economy of scale that we can achieve because of our installed base size that means we can visit you twice, once for a periodic inspections and again for remedial work (if required) without charging for travel expenses.
We are always adding to the list of places where we offer this industry leading programme like: Gisborne, Napier Hastings, New Plymouth, Eltham, Palmerston North, Nelson, Blenhiem and Dunedin.
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Reynolds Group Hire Programme
Our hire programme is designed to meet short term requirements for coding and labelling like promotions, over-labelling or over-printing of packaging, small or experimental production runs or simply to trial our award winning products and services.
We believe in putting your best foot forward which means our hire machines are expert installed and supported using our guaranteed reliability programme. With Reynolds Group you will get a no hassle hire, that works first time, and at a great price.
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