The project from start to finish went smoothly and it is fair to say we are receiving the benefits we expected, in cost and on-time. The Reynolds staff are easy to deal with, available, technically sound and professional.
Jason Togia, Group Operations Manager, Timpack Industries Ltd.
A prominent New Zealand exporter of high-grade, clear, knot-free wood moves their product through the mill at a speedy rate of around 100 metres per minute. The customer required their product to be barcoded accurately for tracking and quality control. Reliability and accuracy of the solution was essential, not only for ensuring a 100% quality finish, but also to ensure no breaks in their demanding production schedule.
Reynolds deployed Avery Dennison label printers and applicators for generating the required barcode labels and applying them to the products. Timber mills are not always the easiest of environments for equipment, but Avery Dennison equipment is engineered for the most demanding of applications, and provides the high levels of accuracy and reliability our customer needed.
Because production time is of paramount importance, our customer entered into Reynolds Uptime reliability programme, and also takes advantage of our JumpZone programme to keep their service costs to a minimum.
The customer has been working with Reynolds for more than twelve years now, and they still use the original equipment they first ordered from Reynolds all those years ago, while adding more equipment as they have grown over the years. The long-term relationship is testament to the reliability of Reynolds solutions and the high quality of our service delivery.